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Showing posts from December, 2019

VoIP QoS Solution

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By Brad (Biju) Oommen Originally published in  Technews TMCnet    Review: Kentrox's Q1300 VoIP QoS Solution Convergence (News - Alert) can usher in huge savings on equipment, training and maintenance. But the caveat is that the different services that we converge on our network have different requirements. Yes, the entire gamut of services such as web, games, file transfer, e-mail, IP  Telephony, video conferencing, video streaming, video on demand, virtual classrooms, medical applications, storage area networking etc have varying requirements for reliability, delay, jitter and bandwidth. All these applications contend for bandwidth and for convergence to be successful we have to ensure that the mission critical and vital applications get the required and necessary bandwidth. This is all the more true when the traffic traverses from the LAN to the WAN and the network bandwidth pipe size gets drastically reduced. Let me illustra...

Amazon AVS Testing: Voicebot-enabled Devices Offer Intuitive and Engaging Experience

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By Brad (Biju) Oommen Originally published in  FUTURE OF WORK NEWS    Amazon AVS Testing: Voicebot-enabled Devices Offer Intuitive and Engaging Experience By  Biju Oommen   December 16, 2019 Within the realm of digital communications, digital voice assistants are gaining momentum, as they permit natural hands-free interactions, allowing us to communicate easily with voice-enabled devices.  The beneficial strategy in a customer-centric functional scenario would be to deploy voice assistants and voice bots (computer programs that handle voice conversations and are driven by natural language processing and artificial intelligence.  Examples of well-known voice assistants are Amazon’s Alexa, Google Assistant, Microsoft’s Cortana, Samsung’s Bixby, and Apple’s Siri. For the above scenarios, from a developer’s perspective, certified development kits serve a very useful purpose. They can expeditiously and cost effectively set up solutions/a...