Using an IP Video Phone as an Omnichannel Communications Hub
By Brad (Biju) Oommen Originally published in Business VoIP Using an IP Video Phone as an Omnichannel Communications Hub March 07, 2019 By Biju Oommen , Fig.A A communications hub as part of the IoT ecosystem can prove to be very useful. In fact, a omni-channel communications hub with cloud-based applications will empower the user community with tools and technologies, such as Unified Communications (UC) and IoT applications, that will result in improved productivity. From a strategy perspective for a Smart Building, a communications hub that can integrate with SIP-based security cameras, door systems, video conferencing systems and services will be valuable. It is all about applications. When new applications become available, just download them and customize them for that one device based on end-user preference. A communications hub, with a touch screen display that offers voice/video collaboration and access to a broad spectrum of other...

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